Gavi, the Vaccine Alliance, is a nonprofit organisation bringing together public and private partners with the goal of enabling access to life-saving vaccines for children and populations living in the world's poorest countries. Based in Geneva, Switzerland, Gavi serves as a gateway to immunization funding for more than 70 countries.
Each year, Gavi invites low-income countries to apply for programme support. In 2015, Gavi wanted to move its funding application forms and information online, and enable inbound and outbound communications to key stakeholders in four languages-Spanish, French, Russian, and UK English. In addition, Gavi wanted to translate the non-English applications into English for review by Gavi staff members, and by the organisation's Independent Review Committee that meets to review funding applications.
“We wanted our stakeholders, primarily government health ministries, to be able to communicate with us in the language they’re most comfortable with,” said David Nix, Chief Knowledge Officer at Gavi. “We felt that doing so would increase engagement, encourage high quality applications, and ultimately support Gavi’s mission.”
As a nonprofit, GAVI needed a solution that was cost-effective and scalable. "We spend a fairly large amount of our funding on vaccinating children," Nix explained. "Gavi is an efficient organisation and spends as much resource as possible on its mission."